Helen Pensanti, M.D.

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Many Simple Ways to Order From Helen Pensanti, M.D.

1. Secure Online Catalog

» Online mail order catalog at

Discounts are NOT available via online orders unless specifically listed as such. All monthly special, senior discounts, and widow discounts can ONLY be placed via phone, mail, or email. 1-800-301-1982, 949-887-9147

2. Secure Quick Monthly Re-Order Form

» Monthly order form

3. Order by Mail

14431 Ventura Blvd #227
Sherman Oaks, CA 91423

Your discount will not show on the Internet or Internet check out invoice, but on the paper invoice you receive with product ordered in the mail

4. E-Mail Orders

5. Call in Orders

Toll-free: 800-301-1982
Phone: 949-887-9147

FAX: We no longer accept orders by FAX, please phone in orders or scan and email orders to

How Do We Process Orders at HELEN PENSANTI M.D. INC.?

When we receive your order, we process and pack it. It is then taken to the Post Office.

How is my order shipped?

We ship from Irvine, California.
Please allow:
West Coast = 2-3 days
East Coast = 6-7 days.

As of April 15th 2007 the following Shipping and Handling Charges will be billed

Under 1 pound= Flat rate $9.00
Over 1 pound= Varies per United States Postal Service Fees
First Class $5.00

Overnight = $20.00 or more depending on weight

*** If the amount of products do not fit into the large flat rate shipping box from the United States Postal Service we will charge additional shipping depending on weight of products shipped.

When returning a product, expect only the cost of the product to be refunded. Any shipping charges will not be refunded unless there was a mistake made by our end. Shipping charges are not eligible for refunds on returned products under any circumstances.

What if my order doesn't arrive in a timely manner?

We will do everything we can to find out what happened to the order and then re-ship. If you feel that you have not received your order in the stated time, please e-mail us at

What if there is a missing item?

Please e-mail us at

Can I get my order shipped to a P.O. Box?

Yes, because we mail via the U.S. Post Office we are able to mail to P.O. Boxes.

Do you ship internationally?


We do not ship COD

What Credit Cards do you accept?

We accept Visa, Master card, Discover and American Express.

Do you keep my Credit Card on file?

We prefer that you leave your credit card number and expiration date with each order so that we may have the latest update. Credit cards are often "on file". In that case, tell us which credit card "on file" you want to use.

What if I can't find something in the Online Catalog that I use to order?

Please email

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Accept Credit Cards